The cluster approach

The cluster programme is structured to enable organizations to formulate a clear road map for Sales and Marketing Processes. Tools & Techniques are explained in a classroom session, for all cluster members. Each team has 15 days to implement learning in the respective organization. The Anchor reviews this during a mentoring session where further inputs are given. The team takes corrective action and presents progress during the subsequent mentoring session. This cycle of learning and implementation lasts for 6 months, thus enabling a future-ready state for the organization.

Background

A company involved in metallurgy and casting manufacturing, renowned for producing high-quality spheroidal graphite iron castings for critical engineering applications, engaged with Essae Chandran Institute to set up robust Sales and Marketing systems which would align and facilitate the long-term business plan of the company.

Concerns / Expectations before Cluster Benefits after Cluster
Develop competency in the field of B2B Marketing “Get fit” helped in understanding current product portfolio aligned with the vision and mission of the organization, learn about customer buying journey, handled objections and built a strong marketing pipeline
Build sustainable marketing processes in the organization RFQ Handling – prospect management board, SO Strategy, FAB chart for our offerings, 3 step process, key account management, ICP, NPS, OKR’s
Take next steps towards brand building Market research (Deducing size/ share), Digital marketing, product fit model, trade show- Brand story)

Insights gained

  • MOM (Moment of Magic, Moment of Misery)
  • Understanding of competitor profile
  • Elevator pitch
  • VRIO – Value, Rare, Inimitable & Organisation
  • Tools Implemented

  • Prospect management board
  • Ideal customer profile
  • Contribution report
  • Digital marketing - Hashtags, Search Engine Optimisation
  • Product fit model